You have any question about our software?

Our support team will gladly assist you!

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Support Team

Our team provides comprehensive support for our custommers!

Our professional support completes the range of services of our biz²ECM-Suite. As part of a maintenance contract, you as our customer will enjoy a support through highly qualified inPuncto employees.

TeamViewer (Remote Assistance Tool)
In order to offer you fast and easy remote maintenance, you can download the Remote Assistance Tool TeamViewer here with just one click:

TeamViewer Download
Further inPuncto services via remote access via TeamViewer:

  • Adaptions/Customizing
  • Installation support
  • Regular software updates
  • Analysis

Our support team is available for you from Monday till Friday from 8:00 till 18:00. Of course you can contact us via e-mail at anytime.

Contact person
Your inPuncto Team

E-Mail: support[at]
Telephone: +49 (0) 711 66 188 500

Tested and certified!
audit certificate for inPuncto software

Compliance requirements and audit-security for your document-related processes with inPuncto ECM software

Free Webinar
We are pleased to arrange a free webinar for you!

Contact us Today

How to?

How do I submit a support request to inPuncto?


Here, you get to know which information you should hold ready by having a request to the inPuncto support team.


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