inPuncto Support
Project & Ticket Support Portal – fast, central, simple
Get quick access to the area you need – transparent, secure, and straightforward.
Support Team
Our team provides comprehensive support for our custommers!
Our professional support completes the range of services of our biz²ECM-Suite. As part of a maintenance contract, you as our customer will enjoy a support through highly qualified inPuncto employees.
Our support team is available for you from Monday till Friday from 8:00 till 18:00.
inPuncto Support Portal
Do you need assistance with your software or want to check the current status of your project communication?
Log in to the secure customer area of the Support Portal and create a ticket there.
Please request your company account in advance via inPuncto Support (to be done by the project manager or an authorized representative).
Your Benefits:
- Clear traceability of every process.
- Greater transparency throughout the entire handling process.
- Faster and more targeted processing of your requests.
- Central overview of all previous tickets.
inPuncto Download Portal
Need the latest software versions?
Visit the secure customer area in the Download Portal.
Request your personal account beforehand via inPuncto Support if you don’t have one yet.
TeamViewer (Remote Assistance Tool)
In order to offer you fast and easy remote maintenance, you can download the Remote Assistance Tool TeamViewer here with just one click:
Further inPuncto services via remote access via TeamViewer:
- Adaptions/Customizing
- Installation support
- Regular software updates
- Analysis
Tested and certified!
Compliance requirements and audit-security for your document-related processes with inPuncto ECM software
How to?
How do I submit a support request to inPuncto?
Here, you get to know which information you should hold ready by having a request to the inPuncto support team.
Log in here to create a support ticket and receive assistance with your request:
Create a Support Ticket Now [For inPuncto Customers Only]
The answer to your question could be waiting for you in our FAQs!
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