Customer Support
Our profesional service rounds the offering around the biz²Products.
Customer support is generally included in a licence contract, so that our customers receive all of our care that they need, around software instalations, regular software updates and error analysis.
In general we do the adjustments/ customizing via Remote Access from the locations in Esslingen and Wiesloch or in particular on site by the customer.
Simple or complex solutions resulting from the cooperation between SAP™ and inPuncto equal to the customers- orientation and fairness. Our litemotives are efficiancy, transparency and quality.
You can contact inPuncto support team from 8.00 a.m. till 18.00 p.m. with sending an email.
TeamViewer- Remote Assistance Tool
You can download the TeamViewer under the following links: